General Terms and Conditions
1. Scope
These General Terms and Conditions govern the relationship between Kunsthaus Zürich and visitors, both for on-site visits and online ticket purchases.
2. Admission and Tickets
Admission to Kunsthaus Zürich is only permitted with a valid ticket. Online tickets must be presented either in printed form or on a mobile device. Tickets are non-transferable and non-refundable unless otherwise stated.
3. Visitor Conduct
Visitors are required to follow the instructions of museum staff. Photography is permitted for personal use only, without flash, tripod, or selfie stick. Food and drinks are not allowed in exhibition areas.
4. Liability
Kunsthaus Zürich assumes no liability for personal injury or property damage unless caused by gross negligence on part of the museum or its staff.
5. Data Protection
Personal data collected during ticket purchases or museum visits is handled in accordance with our Privacy Policy and applicable Swiss data protection laws.
6. Changes to Terms
Kunsthaus Zürich reserves the right to modify these terms at any time. The current version published on our website is always applicable.